AR System – that allows full customisation of workflows, functions and processes to meet the precise needs of an organisation, where such changes are critical to their normal operation. BMC Helix Remedy represents a true enterprise framework solution, which will integrate with point solutions, or deliver bespoke workflow functionality through customised modules.
Aim’s development teams are experts in understanding complex business requirements and developing specialised workflows on BMC Helix Remedy to deliver specific functional modules. Indeed, BMC Helix Remedy is so flexible that we have developed a number of bespoke non-IT business functions, covering:
Aim’s development teams work efficiently and quickly, and through our agile approach use iterative prototyping to engage the customer and ensure we converge on a solution which fully meets business needs. The modern design of BMC Helix Remedy using overlays means that upgrades to bespoke code could not be easier.
BMC Helix Remedyforce is highly configurable and allows the customer to develop workflows – both IT and non-IT – easily and quickly ‘out of the box’. Like BMC Helix Remedy, BMC Helix Remedyforce also comes with a development platform to allow sophisticated enhancements to be made.
See also BMC Software implementations, transformation, upgrades and support