A complete and integrated, fully agnostic, collaborative work management tool providing end-to-end straight through processing capability. Integrates with data input and output systems including scanning systems, email, SMS, web-portal, telephony and EDMs such as Aim's dataTrove®.
dataChain® is equipped with functions such as SLAs (service level agreements to ensure service targets are met), OLAs (operating level agreements to ensure teams work effectively in a process), web-portal, user consoles and a comprehensive management information reporting engine and dashboards that can generate sophisticated real-time operational reports, as well as historical trending and comparative reports.
dataChain®integrates with all functional databases – eg finance, pension, HR, IT – forthe access, import and processing of data required to complete a workmanagement process.
dataChain® is multi-tenant framework tool which means that non-native functionality can be built on the system without the need and cost of implementing additional point solutions.
Examples of non-native systems we have developed include call centres, training course bookings, investments, sales, customer complaints, risk and compliance, project and programme management, incident management, change management, business continuity.
dataChain® user interface and navigation are designed as user-first, making use of intuitive processes and wizards to allow a user to complete a task easily and quickly. The web-portal also allows an organisation to reach out effectively to both its internal teams and external customers.
dataChain® has helped organisations improve their productivity by an average of 30% and in some cases as high as 75%.
See also:
Aim’s DataEstate® toolset can support any type of organisation, although is particularly useful for the financial services, pensions, payroll, insurance, risk and fraud detection industries.
MoreOur data compliance and cleansing tool available on-premise or in the cloud, used to create accurate and consistent data for error-free processing. It provides the ability for an organisation to quality check and identify errors, non-conformities and duplications in single or multiple datasets.
MoreProviding Electronic Document Management (EDM), the process for transferring electronic documents from one location to another with full index and archive referencing, providing easy access/viewing capability.
MoreDelivers an enhanced digital experience, and provides service resilience, built upon robust security, permissions and approval models.
The go-to platform for multi-channel access to services and resources on-line.
MoreContact us for a dataChain® demo today, or for more information about
any of our other data management tools: info@aimltd.uk
dataChain® is a registered trademark.